About Us

Rattora is a home lighting and décor brand focused on natural textures, soft visual warmth, and simple lighting accents for everyday living spaces.

Our brand slogan is:

Natural Texture, Gentle Light.

Rattora was created with a simple idea: home lighting should feel warm, natural, and easy to integrate into real living spaces. We focus on lighting products that add texture and atmosphere without making the home feel overly complicated or heavy.

Our Mission

We believe a well-chosen light fixture is more than a functional item. It can help shape the look and feel of a room, add natural texture, and make everyday spaces feel more comfortable and thoughtfully arranged.

Our mission is to provide lighting products with clear product information, consistent service, and a reliable shopping experience for customers in the United States.

What We Focus On

At Rattora, we are committed to:

Natural-inspired lighting designs.
Clear product descriptions and product details.
Transparent shipping, return, and refund policies.
Consistent customer support.
A smooth and reliable shopping experience.

We value long-term customer trust over short-term sales.

Thoughtful Design

Our lighting products are selected with everyday home use in mind, including:

Natural woven textures.
Simple and warm visual style.
Practical compatibility information.
Clear product size details.
Home-friendly designs for dining rooms, bedrooms, kitchens, reading corners, and living spaces.

Every product page is created to help customers understand the item clearly before placing an order.

Shipping & Delivery

Orders are fulfilled and shipped from our U.S. fulfillment location.

U.S. Fulfillment Location:
425 Jimmy Deloach Parkway
Savannah, GA 31407
United States
Region: ATN1

We ship orders through trusted carriers, including USPS, UPS, and FedEx.

Our daily order cut-off time is 18:00 GMT.

Orders are processed within 1–3 business days, and the estimated shipping time is 3–10 business days after the order has been processed.

We offer free shipping on all orders.

Returns & Refunds

We offer a 30-day return policy for new and slightly used items.

Returns for defective and non-defective items are accepted, but items must be returned in original packaging.

If your return request is approved, we will provide return instructions by email. Please do not send the item back without contacting us first. Return address will be provided after approval via email.

Returns sent without prior approval will not be accepted.

Return shipping costs are the responsibility of the customer unless otherwise stated.

After we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 3 business days.

For damaged or defective items, please contact us within 72 hours of receiving your order and provide photos or videos so we can review the issue.

About Us

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