Privacy policy

Privacy Policy

At Rattora.com, we take your privacy seriously. We are committed to protecting the trust you place in us and handling your personal information responsibly. Please read below for more details regarding our Privacy Policy. Your use of this website constitutes acceptance of this Privacy Policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://Rattora.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org/.

“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site, including processing your payment information, arranging shipping, and providing invoices and/or order confirmations.

Additionally, we use this Order Information to:

Communicate with you regarding your orders or inquiries.

Screen orders for potential risk or fraud.

Process and fulfill your order through our U.S. fulfillment location.

Provide customer support related to your purchase.

Improve and enhance your experience with our website, products, and services.

We do not collect users’ personal information as our primary purpose beyond fulfilling services.

We do not rent or sell your personal information to any third party.

Without your consent, we will not use your personal information or images for advertising purposes.

We use the Device Information that we collect to help screen for potential risk and fraud, particularly your IP address, and to improve and optimize our Site. For example, we may generate analytics about how customers browse and interact with the Site and assess the effectiveness of our marketing and advertising campaigns.

We take reasonable precautions and follow industry best practices to protect your personal information.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with Shopify and Google to help us operate our business.

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may also use Google services, including Google Analytics, to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests such as subpoenas or search warrants, or to otherwise protect our rights.

DATA SECURITY

We take reasonable precautions and follow industry best practices to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information is processed through secure payment providers and Shopify’s secure checkout system. We do not store your full credit card number or CVV on our servers.

YOUR RIGHTS

Depending on your location, you may have the right to access, correct, update, or request deletion of certain personal information we hold about you. If you would like to exercise these rights, please contact us using the contact information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Any updates will be posted on this page.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Rattora
Company: SILK SYNC LLC
Address: 253 Main St, Olean, MO 65064-1002, USA
Email: support@Rattora.com
Phone: +1 3238037518
Support Hours: Monday to Sunday from 9:00 AM - 6:00 PM EST